Frequently Asked Questions
How many Club shipments do I get each year?
3 Shipments… February, May and October
What is my Club Membership commitment?
3 Consecutive Club shipments
What is the Club cancellation fee?
Cancellation prior to committed 3 consecutive shipments is $500
Cancellation for Active Club members with minimum of 3 consecutive Club orders is $0
Cancellation for Active Club members with minimum of 3 consecutive Club orders is $0
How will I know about my upcoming Club shipments?
We send three emails, beginning 2 weeks prior to Club processing.
Can I customize my Club shipment?
Our 6 and 12 Bottle Clubs and Aurum Society are customizable from the list of
additional Club wines offered.
3 Bottle Clubs are NOT customizable, however upgrades will be honored from the list of additional wines offered. Please call the winery or email [email protected] with your request; these orders will be processed upon request.
additional Club wines offered.
3 Bottle Clubs are NOT customizable, however upgrades will be honored from the list of additional wines offered. Please call the winery or email [email protected] with your request; these orders will be processed upon request.
Can I ship my Club to a family member or friend?
Absolutely! Please provide us with their name, address and phone number PRIOR to processing date; recipients must be 21 years of age or older.
Do you ship everywhere?
We ship to all of the US, except Mississippi and Utah
Do you ship internationally?
Yes, wherever allowed! Customers are responsible for shipping, insurance and any additional taxes and/or import fees.
Can I pick up my Club order?
Yes, within (60) days of Club shipping date; please call the winery to make arrangements.
What happens if I can’t pick up my Club order on time?
After (60) days, we will charge your account and wine will be shipped to the address on file in your account.
What is the average price of my Club shipment?
*3 Bottle Club $335-$385, not including upgraded orders
6 Bottle Club, 12 Bottle Club and Aurum Society are customizable and depends on Wines available
*Prices are subject to change without notice
6 Bottle Club, 12 Bottle Club and Aurum Society are customizable and depends on Wines available
*Prices are subject to change without notice
Can you ship my Club order early?
Yes, as long as all wines are available at fulfillment.
Is wine returnable?
Once an order is processed, wine is not returnable.