Frequently Asked Questions
There are many wine clubs in Napa Valley and beyond. None is quite like The Conn Valley Wine Club.
Our wine club is smaller than many. We are a bit more exclusive on who joins, and we are more personal with our members.
Our wine club is a bit more elite than some. It’s true. Our wines are, on average, among the best you will find the entire length and breadth of the valley. The only wines you will receive are those that are consistently rated in the top 20% in Napa Valley.
Our wine club is a bit more fun than some. Sarah and Todd Anderson live life to the fullest and bring adventure to every bottle we pull off the shelf, and bring our members to adventures of
a lifetime, often.
1. How many Club shipments do I receive each year?
Three times a year—February, May, and October—the finest expressions of Conn Valley’s mastery arrive at your doorstep. Each shipment is a carefully curated selection, a celebration of time-honored winemaking, and an invitation to indulge in the excellence that defines our legacy.
2. What is my Club Membership commitment?
Your commitment is three consecutive Club shipments—each one an opportunity to experience the depth, power, and elegance of Conn Valley wines. Think of it as a journey through the very soul of Napa, delivered straight to you.
3. How will I know about my upcoming Club shipments?
We believe anticipation is half the pleasure! That’s why we send you three reminders:
- Two weeks before: A special announcement to excite your senses.
- Three days before: A friendly reminder that the magic is about to happen.
- Last call: A final notice before processing, giving you the chance to make any last-minute refinements.
4. Can I customize my Club shipment?
Absolutely! If you’re part of our 6 or 12 Bottle Club or the prestigious Aurum Society, you,have the power to personalize your selections from our exquisite list of Club wines. 3 Bottle Club orders are not customizable, but you can always upgrade to explore more of what you love.
Need help? Call us at 707.963.8600 or email [email protected]—we’re here to craft the perfect experience for you.
5. Do I have to sign for my wine shipment?
Yes! Federal law requires that someone 21 or older signs for the delivery—because great wine deserves great responsibility. No exceptions!
6. Can I ship my order to a family member, friend, or office?
Yes! Want to surprise a loved one with a taste of Conn Valley’s finest? Simply provide the recipient’s details (name, address, phone number) before processing, and we’ll ensure they receive a gift worthy of any wine lover. Remember: The recipient must be 21 or older!
7. Can I ship to a UPS or FedEx store?
Yes! This is a great option if you won’t be home to sign for the delivery. Just let us know in advance by updating your Club account, emailing us, or calling 707.963.8600.
8. What is the Club cancellation fee?
Your membership unlocks exclusive access to our finest vintages. If you cancel before receiving three shipments, there is a $500 cancellation fee. However, once you’ve completed three shipments, you’re free to adjust your membership at no charge.
9. Do you ship everywhere?
We proudly ship across the U.S., with the exception of Mississippi and Utah due to state restrictions.
10. Do you ship internationally?
Yes! Where legally allowed, we bring Conn Valley’s world-class wines to global enthusiasts. International customers are responsible for shipping fees, insurance, taxes, and any import duties.
11. Can I pick up my Club order?
Yes! We’d love to welcome you to the winery for pickup within 60 days of the Club shipping date. Just call us to make arrangements.
12. What if I can’t pick up my order on time?
If 60 days pass without pickup, we’ll automatically ship the wine to your address on file and charge the shipping fee.
13. What is the average price of a Club shipment?
- 3 Bottle Club: $360–$400 (before taxes, shipping, or upgrades)
- 6 & 12 Bottle Club and Aurum Society: Customizable pricing based on your selections
Prices are subject to change as we continue crafting the best wines possible.
14. Can you ship my Club order early?
Yes! As long as all wines are ready for fulfillment, we’re happy to accommodate.
15. Can you ship my Club order later?
Of course! If you’re traveling or unavailable, just let us know before processing so we can schedule a later shipment that works for you.
16. Does my Club discount apply to both reds and whites?
Yes! Your exclusive discount applies to all available wines—both red and white—except in rare, special circumstances.
17. Is wine returnable?
Once processed, all wine sales are final. We take immense pride in every bottle we ship, ensuring it reaches you in perfect condition.
18. What happens if my order is returned?
If your shipment is returned to us, we will hold it for 60 days while we await your instructions. You will be responsible for all return and reshipping fees before we send it out again.
Every bottle of Conn Valley wine is a masterpiece, crafted to perfection. As a member, you’re not just receiving wine—you’re gaining access to a legacy, an experience, and a connection to one of Napa’s most storied estates.
For any additional questions or special requests, reach out to us at 707.963.8600 or email [email protected]—we’re here to ensure every sip is unforgettable.